Welcome to Motoburner's reseller mini introduction page. We will keep it as simple as possible as we knew bikers do not like instruction manual.
1- MOQ (Minimum order quantity)
First order 4 items. Subsequent orders 2 items at least.
2- Mode of Payment (In Singapore dollar)
Motoburner Private Limited
UNITED OVERSEAS BANK LIMITED
Account no : 422-306-822-1
Telegraphic transfer details:
Bank Swift: UOVBSGSG
Bank Code: 7375
Branch Code: 422
Bank address: 80 Raffles Place UOB Plaza Singapore 048624
3- Warranty/Return/Wrong orders
Above situation involve 2 ways shipping of items back and forth to supplier in Europe/Japan. Because our margin to you as a reseller is so thin hence we cannot afford to cover up the cost. (100g = $2.50)
- If you have a faulty item and intend to claim warranty, we will need to charge you a shipping fee to return the item.
- If you receive a wrong order even is supplier's fault, you will also need to pay the shipping cost to get it exchange. (This is supplier's rules and sucks)
- If you intend to return an item and supplier agrees to accept it back you will need to pay the shipping cost.
4- Late arrival
We are not responsible for late arrival and we always try our best. We ship via EMS Express Air Freight but under Singapore's law, the custom authority reserve the right for goods inspection up to 14 business days prior to releasing. This rarely happen.
Terms & Condition apply for all the situation above. We will try friendly solutions to solve problem so we both can progress and enjoy our passion and business.